If so, these are the terms that apply:ġ You must tell us you wish to cancel within 7 days from your receipt of the Goods. Short/incorrect orders must be reported within 7 working days.īecause you are buying the Goods by mail order, you have a right of cancellation. Damaged deliveries must be reported immediately. Couriers will investigate lost orders for a maximum of 14 days after expected delivery date. If you have not received an order within the time estimated in your order acknowledgement email, please contact us ASAP. Unfortunately this is beyond our control in the current climate. Northern Ireland : From 2021, unfortunately we will no longer be able to deliver to Northern IrelandĬOVID-19 UPDATE Whilst we guarantee same day dispatch for our Express Delivery Service orders placed before 1.30pm, all couriers are continuing to struggle with the extra workload and we are finding that their Next Day success rate is currently at about 90%. International/Channel Islands Deliveries : Unfortunately we do not ship to the Channel Islands or abroad. Non-standard areas : Please allow 7 working days from clearance of payment for delivery. Orders placed after 1pm will be should arrive within 1-5 working days from the day after the order.
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